TERMS AND CONDITIONS
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Deposit & Payment Policy: To secure your photography appointment a security deposit will be required. Deposits are non-refundable unless the appointment is canceled by Shaunice Louise McFadden. Deposits will be deducted from the final payment. Final payments are DUE at the end of your scheduled appointment through cash, cash app, venmo, or card. You will receive an Invoice of final payment up to the scheduled session to show how much is due. You will not receive watermarked pictures or final edits until the booked session is completely paid for.
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Late/Cancellation Policy: A $25 late fee will be applied to your final invoice if you are more than 15 min. late. No additional time will be added to lateness. If you are booked for an hour shoot and you arrive 30 min late then you will have 30 min left of shooting unless by purchasing an additional hour. Depending on the session duration your appointment is subjected to cancellation after 45 min of lateness. Every session is subjected to cancellation under the discretion of the photographer and a fee will not be applied to the final invoice if canceled by the photographer. We understand that things come up last minute so please communicate your circumstances for potential accommodations.
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Rescheduling Policies: If your date/time needs to be changed once you have booked your session, you can reschedule by contacting shaunicelouisellc@gmail.com. If you are rescheduling 48 hours in advance you can reschedule without a fee applied to your invoice. If you have to reschedule again and it's within the 48-hour window then a $40 fee will be applied to your invoice. If you reschedule less than 48 hours in advance then a $40 fee will be applied to your invoice. Your rescheduled appointment is active after receiving a new confirmation email.
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Weather Cancellations: Please check the weather before booking your session to avoid rescheduling. You will receive an email to let you know your session needs to be rescheduled or canceled. The photographer has the final decision on if the session needs to be rescheduled due to weather conditions. If your session is canceled due to weather, you will receive an email with a list of dates that the photographer is available to reschedule your session. The deposit is still non-refundable but a rescheduling fee will not be added to your final invoice because of the weather.
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Travel Policy: Appointments outside of the Jacksonville, FL area will be subject to a travel fee. The travel fee varies based on the location and the needs of the shoot.
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Refund Policy: There will be no refunds. We can discuss options to solve your dilemma.
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Turn Around Time: You will receive watermark photos from the photographer within 48 hours, which will be shared on a personalized gallery. After you have selected the photos you would like edited you will receive the photos within 5-10 days business days depending on demand. If you are in a rush to receive photos less than the turnaround time then we will discuss with you your options and a fee will be applied depending on the project demand.
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Consent and Release: By booking Shaunice Louise LLC DBA Smile Now Photography you agree that the SLLLC may record your participation, appearance, likeness, and voice on any digital, analogue, or other device or storage medium, including DVD, CD, videotape, audiotape, or photograph (the “Materials”). You waive any right to be paid for use of the Materials or to object to the use of the Materials for publishing, printing, displaying, exhibiting, distributing, or otherwise publicly using the Materials. Shaunice Louise LLC DBA Smile Now Photography reserves all copyrights in all images unless you the client have purchased these rights based on what was ordered. Shaunice Louise, LLC may edit, crop, retouch or otherwise alter the Materials to produce content.
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Confirming your appointment means that you agree to the terms and conditions listed above.
Email: lifesnphotography@gmail.com | Instagram: @smilenowphotography